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Kidbrook
bills most work based on an hourly rate. The first hour is always
charged in full regardless of time spent, and all additional
hours over that are charged in half hour increments. While some of
our competitors promote flat rate pricing, we have found that with
our average service call being 2 hours or less, our hourly rates
beat their flat rates in virtually all cases and our rate stays the
same regardless of the type of work required. We can also
negotiate a time block rate with you in which you purchase a certain
number of hours in advance to use as needed. This would generally be
calculated at a discounted rate off of our current single hourly
rates. Also for large
projects such as large-scale networking jobs, flat rate contracts
can be negotiated.
Telephone support and remote access support are also available at
a reduced rate and are actually free for the first 15 minutes to
existing customers up to 4 times between paid services, so that's
like getting one hour of free support. After that
rates will be charged as stated below.
Residential
Onsite Rate: $60 per hour
(1
hour minimum, then by the 1/2 hour)
Telephone/Remote Access Rate: $40 per hour
(1/2 hour minimum)
Business
Onsite Rate: $85 per hour
(1 hour minimum ,then by the 1/2 hour)
Telephone/Remote
Access Rate: $65 per hour
(1/2 hour minimum )
For onsite work trip charges may apply for areas outside
our normal coverage area. See coverage
map below
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