Call us at
845-786-5819

9AM to 10PM
7 days a week

Email us at support@kidbrook.com

 


Pricing

Residential
Onsite Rate: $60 per hour
(1 hour minimum, then by the 1/2 hour)
Telephone/Remote Access Rate: $40 per hour
(1/2 hour minimum)

Business
Onsite Rate: $85 per hour
(1 hour minimum ,then by the 1/2 hour)
Telephone/Remote Access Rate: $65 per hour
(1/2 hour minimum )

Cash and Checks always accepted.

We also now take credit cards via Paypal. You do not need to have a Paypal account to pay by credit card.

 


K
idbrook bills most work based on an hourly rate. The first hour is always charged in full regardless of time spent, and all additional hours over that are charged in half hour increments. While some of our competitors promote flat rate pricing, we have found that with our average service call being 2 hours or less, our hourly rates beat their flat rates in virtually all cases and our rate stays the same regardless of the type of work required. We can also negotiate a time block rate with you in which you purchase a certain number of hours in advance to use as needed. This would generally be calculated at a discounted rate off of our current single hourly rates.

Telephone support and remote access support are also available at a reduced rate and are actually free for the first 15 minutes to existing customers up to 4 times between paid services, so that's like getting one hour of free support. After that rates will be charged as stated below.

For onsite work trip charges may apply for areas outside our normal coverage area. See coverage map below